Create more value from knowledge: An investment that pays off
readyplace makes knowledge available exactly where it is needed. Employees and customers find the right solution faster, work more independently and use processes and software more efficiently.
- Sustainably reduce support effort.
- Make employees productive faster.
- Make knowledge available in seconds.
The result: measurable added value and a fast return on investment.
Large and small companies and organisations across Germany trust readyplace.
When knowledge doesn't scale, effort does.
A missing answer is rarely just a missing answer. Employees search, customers wait and experts explain the same procedures over and over. What hardly shows in a single case grows into a significant cost factor with every user, every location and every application. readyplace breaks this cycle: knowledge is created once with AI and is then available wherever it is needed. Effort falls with every use, while the value of your knowledge keeps growing.
The readyplace promise: readyplace creates far more value than it costs.
Two licence models, one goal: fair and predictable
Usage-based licence
Tailored to your needs. Both sides share in the joint success. You pay flexibly for the number of tutorial views in package tiers. We discuss your requirements and find a fair solution.
- Simple SaaS model
- Maximum number of tutorial views bookable in packages
- Internal and external tutorial views included
- Unlimited author accounts
- SLA, email and phone support
- SSO integration available
- Corporate branding
- Automated analytics
We are happy to advise you free of charge.
Enterprise licence
Use company-wide. Budget with confidence. The enterprise licence is calculated on the basis of your headcount, so you use readyplace across the whole company as needed and keep your costs in view.
- Simple SaaS model
- Unlimited tutorial views
- Internal tutorial views included; external views by agreement
- Unlimited author accounts
- SLA, email and phone support
- SSO integration available
- Corporate branding
- Automated analytics
We are happy to advise you free of charge.
Cost-benefit calculation: your potential ROI at a glance
Example 1: the ROI a tax firm with 20 employees can expect
Cost-benefit analysis
example: tax firm with 1 office and 20 employees over 44 working weeks
| Annual cost of the readyplace solution (Employee Team AI package) | from €3,000 |
|---|---|
| Ø time saved in client care (70 hours per year) | ~ €7,000 |
| Ø fewer errors in standard processes (40 hours per year) | ~ €4,000 |
| Ø faster onboarding of new employees (60 hours per year) | ~ €4,950 |
| Annual net benefit (positive ROI after 2–3 months) | ~ €12,950 |
Example 2: how a company with 200 employees and a support team of 4 could benefit
Cost-benefit analysis
example: company with 200 employees and a support team of 4
| Annual cost of the readyplace solution (Employee Premium AI package*) | €11,400 |
|---|---|
| Ø time saved by avoiding routine tickets (1,000 hours per year) | ~ €36,000 |
| Ø time saved by fewer internal queries (100 hours per year) | ~ €7,200 |
| Ø time saved creating and maintaining documentation (132 hours per year) | ~ €5,280 |
| Ø time saved onboarding new support staff (200 hours per year per employee) | ~ €15,000 |
| Ø time saved in customer onboarding (400 hours per year) | ~ €14,400 |
| Annual net benefit (positive ROI after 2–3 months) | ~ €66,480 |
* Our entry-level plan (Employee Team AI package) starts at €1,800 p.a. for 10 employees.
Frequently asked questions
What exactly does a readyplace click tutorial look like?
Our click tutorials are used extensively in the DATEV environment in particular. Feel free to take a look at an example.
How does creating a tutorial with readyplace actually work?
You run a process in your software as usual. readyplace records every click with AI assistance and immediately suggests an explanation for each step. Then you refine the tutorial: add text, adjust steps, change the image crop, hide sensitive data and much more. Your interactive step-by-step tutorial is ready. You can then upload it, for example, to a fully customisable self-service desk for your customers. Documentation is created much faster, and its quality rises dramatically, which also simplifies later maintenance and updates.
Can I try readyplace?
Do you have a clear use case? Together we create a tutorial you can use and show in your company. Your colleagues will immediately understand the benefit and will not want to give readyplace back.
Which package do I need?
That depends on the size of your company and the expected number of tutorial views. Book a free appointment with a consultant and have the options explained in detail. We have benchmarks and will find the right solution together.
How long until I can start?
You can start right after your readyplace training.
Can I run the product on-premises?
Our product is a SaaS solution operated from the cloud. We offer you a secure cloud provider such as the Open Telekom Cloud or AWS and handle setup, configuration and maintenance for you or together with you. Operation in your own data centre is possible by special agreement at additional cost. For public authorities we also offer a special solution through our partners.
We look forward to hearing from you!
Get in touch and book a free presentation. We will show you how your organisation can benefit from readyplace.
Free live demo & consultation