Roll out software efficiently and become productive faster: with AI-assisted digital adoption

Digital adoption platform for software rollouts – without IT integration

readyplace accelerates software rollouts and enables your users to understand and confidently apply new processes immediately – without deep IT integration. Interactive readyplace click tutorials, as seen in the DATEV Help Center, guide users intuitively and reliably to their goal, even across system and media boundaries.

  • 24/7 self-service desk with readyplace click tutorials for efficient digital adoption.
  • Prevent user frustration with new processes thanks to a guided user experience.
  • No integration: readyplace documents any software from the outside, without touching the system.
Team working together on new software – symbol image for digital adoption

This image was generated with AI.

DATEVas seen in the DATEV Help Center

Implement software rollouts quickly and efficientlyImmediate user confidence through AI-assisted digital adoption

  1. Live sooner. Less effort.

    Classic software rollouts tie up internal resources for months – for training, manuals and support requests. readyplace measurably shortens this process: instead of manual documentation, you create interactive readyplace click tutorials with AI in minutes. The tutorials then optimise knowledge transfer by taking your users by the hand and guiding them intuitively through every process – safely, reliably, efficiently and with full confidence.

  2. Digital adoption that actually sticks.

    An introductory training is forgotten. A click tutorial is always available – exactly when someone gets stuck. New software is not just rolled out but really used. No more tedious manual documentation: with our AI-assisted solution you generate interactive click tutorials in minutes. For extensive topics and multi-stage processes, bundle these tutorials with text, graphics or attachments into curated knowledge clusters in integrated articles and documents. Via the 24/7 self-service desk this creates not a pile of loose guides but a perfectly structured, easily searchable knowledge base for your users. Fast to create, easy to manage and effective in delivery and use.

  3. Flexible for any software environment.

    Whether a single application, a complex system landscape or workflows spanning several tools – readyplace maps end-to-end processes and system boundaries just as easily as individual click paths. readyplace can be used universally for all applications and processes without ever having to intervene in the existing system architecture.

readyplace click tutorials, as in the DATEV Help Center.

Proven millions of times: noticeable relief for key users and support teams thanks to interactive guides that make every process instantly understandable – created once, usable infinitely.

  • 24/7 self-service desk for your software (incl. chatbot)

    Make tutorials available to your users: software & processes – everything explained perfectly. An integrated chatbot provides additional support.

    Less dependence on individual contacts. Shorter time to full readiness and user confidence.

  • Interactive step-by-step guides

    New users learn features, tools and processes at their own pace – guided through every single step, without accompanying support.

    As in the DATEV Help Center: tooltips, highlights and real-time guidance ensure a consistent user experience – regardless of who happens to have time.

  • AI-assisted click tutorial creation

    Run a process once – readyplace automatically records every click and creates a click tutorial. Ready in minutes and always up to date.

    No more manual documentation. The AI recognises every step and click automatically. No expert knowledge needed – anyone on the team can create tutorials.

  • Built-in translation into every language

    At the push of a button, readyplace automatically translates your click tutorials into any language, including accessible variants such as plain language according to DIN 8581-1.

    Eliminates language barriers and enables efficient international software rollouts (global rollouts).

  • Bridge system and media boundaries seamlessly

    Real work processes rarely end in a single piece of software. readyplace guides users confidently across system boundaries without losing the thread of explanation.

    Perfect guidance through end-to-end processes. Cross-system workflows are mapped simply and understandably.

  • Central, remotely available tutorial library

    All content in one place – searchable, categorised and always up to date. Every user has access to all current, relevant information at any time – without idle time.

    No more knowledge silos. Tutorials are easy to maintain, update and share with everyone – from a single central source.

Your benefits at a glance

More efficiency. More speed. Lower costs.

  • Massive time savings in rollouts and digital adoption (see cost-benefit analysis).
  • Superior user experience, adoption rate and user confidence.
  • Shorter time-to-value. Higher user satisfaction. Noticeably less training effort.
  • Global scalability: fast and cost-efficient international rollouts.
  • First-class click tutorials created in record time and efficiently managed as curated knowledge.
  • Current knowledge always instantly available – fewer time-consuming routine tickets for your support.
  • Noticeable relief for your IT support thanks to a 24/7 self-service desk for your users.

Cost-benefit analysis

example: company with 200 employees during a software rollout

Annual cost of the readyplace solution (Employee Premium AI package*)€11,400
Ø reduced training effort for new software processes (3 h per employee = 600 h p.a.)~ €21,000
Ø avoided user errors thanks to click tutorials (1 h per employee = 200 h p.a.)~ €6,000
Ø earlier user confidence & productivity (5 h per employee = 1,000 h p.a.)~ €30,000
Ø IT support relief: routine tickets intercepted (2 h per employee = 400 h p.a.)~ €16,000
Ø time saved creating and maintaining documentation (assumed 132 h p.a.)~ €5,280
Annual net benefit (positive ROI after 2–3 months)~ €66,880

* Our entry-level plan (Employee Team AI package) starts at €1,800 p.a. for 10 employees.

Seamless integration into your daily work

readyplace works with all common programs such as DATEV as well as every browser application, online form and many other use cases. Whatever it is for: readyplace works – without complicated installation. Just get started and finish fast.

Click! AI. Done✔

Read the DATEV case study
  • under 5 minto create a tutorial
  • up to 80%fewer queries
  • up to 60%faster onboarding
  • infinitelyreusable

What our customers say about readyplace

  • 5 / 5

    More clarity. Less time spent.

    „Users found the combination of image and text in the click tutorials clear and easy to understand. They were confident they were doing the right thing and therefore faster in getting it done. 91% of the more than 400 DATEV users involved gave 5 out of 5 stars.“

    Anonymous
    Project lead, DATEV eG
  • 5 / 5

    High user adoption and confidence

    „Real digitalisation only succeeds when employees actually master the tools. With readyplace click tutorials we seamlessly combine training and application – for confident, capable use from the very first click.“

    Stefan Mensching
    Managing Director, MACH GmbH
  • 5 / 5

    Effective knowledge transfer. Better support.

    „We were positively surprised at how quickly readyplace paid off for Treukontax. In my opinion there is no better way to present simple and complex processes than with click tutorials. I have never received so much, and exclusively positive, feedback from our staff.“

    Ludwig Rottmeir
    Tax advisor and team lead DATEV processes & administration, Treukontax Steuerberatungsgesellschaft mbH
  • 5 / 5

    Multilingual support. Happier customers.

    „As an internationally active company, we benefit enormously from providing our customers with multilingual click tutorials thanks to readyplace. This creates immediate confidence when working on software and hardware, increases customer satisfaction and noticeably relieves our support team. It is particularly helpful that readyplace lets us answer recurring questions quickly and easily.“

    Leonie Gabelin
    COO and Managing Director, Air-Log

Companies and organisations across Germany trust readyplace

  • Logo airlog
  • Logo datev
  • Logo diakonie
  • Logo doepker
  • Logo ewe
  • Logo hermes
  • Logo kdo
  • Logo mach
  • Logo s public services
  • Logo schulte
  • Logo sparkasse suedholstein
  • Logo treuhand
  • Logo treukontax
  • Logo vci

No time for implementation? No problem!

Our proven implementation process respects your time and introduces readyplace into your processes and structures step by step, without stress.

  1. 01

    Our readymarket tutorials

    For many industries and standard processes we already provide ready-made tutorials in our readymarket. Usable immediately – with no effort. We expand the readymarket regularly and stay in close contact with our customers about new tutorial templates.

  2. 02

    Start with what's new

    At first, use AI to create tutorials only for software, processes and changes you have to introduce and document anyway. The first tutorials blend organically into your structures and you start saving more and more time and resources step by step.

  3. 03

    Now you have more time

    Thanks to your first tutorials you gain more and more time, which you can use to create further tutorials. This frees up new capacity again. The result is ever greater efficiency and a clear improvement in client support, client onboarding and documentation.

Frequently asked questions

What exactly does a readyplace click tutorial look like?

Our click tutorials are used extensively in the DATEV environment in particular. Feel free to take a look at an example.

How does creating a tutorial with readyplace actually work?

You run a process in your software as usual. readyplace records every click with AI assistance and immediately suggests an explanation for each step. Then you refine the tutorial: add text, adjust steps, change the image crop, hide sensitive data and much more. Your interactive step-by-step tutorial is ready. You can then upload it, for example, to a fully customisable self-service desk for your customers. Documentation is created much faster, and its quality rises dramatically, which also simplifies later maintenance and updates.

In which phases of a software rollout does readyplace add the most value?

readyplace accompanies your project team and your users through the entire rollout and provides relief exactly where traditional rollouts cost the most time and money:

  • In preparation (key users): instead of spending months writing thick manuals or pasting screenshots into PDFs, key users create readyplace click tutorials with AI assistance in record time.
  • At go-live (the users): employees do not have to sit through days of theoretical classroom training. Supported by readyplace click tutorials, they learn directly in the workflow on the real system – with maximum confidence from the first minute.
  • In the stabilisation phase (IT support): instead of your IT support being overrun by trivial routine questions in the first weeks after go-live, users solve their problems themselves via the integrated 24/7 self-service desk (incl. chatbot).
How exactly does readyplace save my company time during a software rollout?

readyplace tackles the strategic bottlenecks that artificially prolong traditional software rollouts. The noticeable time savings across the company come from three key factors:

  • No repetitive training loops: key users and internal experts no longer have to explain complex procedures live several times for different departments, teams or latecomers. A process is captured digitally once and is available without limit from that moment on. This keeps your project team's head free for the actual daily business.
  • No more searching and waiting in the workflow: when users get stuck in the new system, it usually blocks two people: the affected employee stalls and a colleague is distracted by questions ("How did that work again?"). In the worst case, work stops until IT support responds. readyplace unties this knot right at the moment of need – without distraction and friction.
  • AI-assisted documentation instead of manual effort: creating, formatting and later updating classic manuals, click paths or PDF guides often eats weeks of working time in project preparation. Thanks to readyplace's AI support, this documentation effort is reduced to an absolute minimum.
How do our employees access the tutorials and how much IT integration is needed?

That is the big advantage of readyplace – there is no complex IT integration. readyplace documents any software entirely from the outside, without deep system intervention. Your employees access the knowledge via a central, remotely available tutorial library right at the moment of need. The clever part: this is why the click tutorials also work seamlessly across system and media boundaries – for example when a process starts in the CRM and ends in a completely different internal tool.

Is technical knowledge required to understand readyplace and the click tutorials?

No. Anyone who can write an email or use a browser can use readyplace. The interface is designed for maximum usability to ensure high acceptance among your customers and employees.

Click here for a free consultation!

We will show you how readyplace increases your service quality and onboarding efficiency while cutting your costs.

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