Fast customer and employee onboarding in days instead of weeks
Onboarding software for employees and customers: click tutorials instead of manuals
readyplace is the AI lever for all your onboarding processes, bringing new employees and new customers up to speed quickly and efficiently: interactive readyplace click tutorials, as seen in the DATEV Help Center.
- 24/7 self-service desk with click tutorials for onboarding new employees & customers.
- Fast employee onboarding. Earlier readiness and productivity.
- Onboard new customers efficiently. Higher satisfaction – less effort & churn.
This image was generated with AI.
as seen in the DATEV Help CenterOptimise employee and customer onboardingMaximum efficiency and effectiveness with readyplace click tutorials
Productive faster, profitable faster.
The longer onboarding takes, the longer it takes for new employees and customers to deliver or experience real value. readyplace measurably shortens this ramp-up – with guided processes based on AI click tutorials instead of lengthy manual onboarding measures.
Knowledge that actually lands.
Classic manuals are not read. Training sessions are forgotten. Interactive readyplace click tutorials show exactly what is needed, step by step – at the right time, in the right context. No more tedious manual documentation: with our AI-assisted solution you generate interactive click tutorials in minutes.
Scalable onboarding.
Whether 5 new employees or 50 new customers a year – readyplace scales with no extra effort. Once created, every click tutorial is instantly available to every new user. And: no more recurring onboarding questions – a 24/7 self-service desk with integrated chatbot handles onboarding (almost) on its own. That saves time, resources and nerves – in customer onboarding, employee onboarding or pre-boarding of future employees.
readyplace click tutorials, as in the DATEV Help Center.
Proven millions of times: noticeable relief for support teams thanks to interactive guides that make every process instantly understandable – created once, usable infinitely.
24/7 self-service desk for employees & customers (incl. chatbot)
Make tutorials available to new customers and employees: software & processes – everything explained perfectly. An integrated chatbot provides additional support.
Less dependence on individual contacts. Shorter time to full readiness – for employees and customers alike.
Interactive step-by-step guides
New employees and customers learn tools, processes and products at their own pace – guided through every single step, without anyone having to sit beside them.
As in the DATEV Help Center: tooltips, highlights and real-time guidance ensure a consistent onboarding experience – regardless of who happens to have time.
AI-assisted click tutorial creation
Run a process once – readyplace automatically records every click and creates a click tutorial. Onboarding content is ready in minutes, always current and consistent.
No more manual documentation. The AI recognises every step and click automatically. No expert knowledge needed – anyone on the team can create tutorials.
Built-in translation into every language
At the push of a button, readyplace automatically translates your click tutorials into any language, including accessible variants such as plain language according to DIN 8581-1.
Eliminates language barriers and enables simple, efficient onboarding of international customers and employees.
Engage employees before day one & retain them
The time between signing the contract and the first day of work is often wasted. With readyplace, new employees can get to know relevant processes and tools in advance.
Less uncertainty on day one. More productivity and employee retention. Less early attrition.
Central, remotely available tutorial library
All onboarding content in one place – searchable, categorised and always up to date. Every new employee and customer starts with all the relevant information.
No more knowledge silos. Tutorials are easy to maintain, update and share with everyone – from a single central source.
Your benefits at a glance
More efficiency. More free capacity. Lower costs and churn.
- Massive time savings when onboarding employees & customers (see cost-benefit analysis).
- Measurably faster readiness and earlier productivity of new employees.
- Ready before day one – efficient pre-boarding of future employees with full data security.
- Onboard customers successfully: higher satisfaction – less effort & churn.
- First-class click tutorials created in record time and efficiently managed as curated knowledge.
- Current knowledge always instantly available – fewer time-consuming routine questions in the team.
Cost-benefit analysis
example: company with 200 employees, 10% staff turnover and 20 new customers p.a.
| Annual cost of the readyplace solution (Employee Premium AI package*) | €11,400 |
|---|---|
| Ø time saved in employee onboarding: HR & team relief (160 hours p.a. for 20 employees) | ~ €6,400 |
| Ø time saved in employee onboarding: earlier productivity (800 hours p.a. for 20 employees) | ~ €25,000 |
| Ø time saved pre-boarding future employees (120 hours p.a. for 20 employees) | ~ €4,100 |
| Ø time saved in customer onboarding (400 hours p.a. for 20 new customers) | ~ €14,400 |
| Ø time saved on support requests & (new) customer care (800 hours p.a.) | ~ €28,800 |
| Ø time saved creating and maintaining documentation (132 hours p.a.) | ~ €5,280 |
| Annual net benefit (positive ROI after 2–3 months) | ~ €72,580 |
* Our entry-level plan (Employee Team AI package) starts at €1,800 p.a. for 10 employees.
Seamless integration into your daily work
readyplace works with all common programs such as DATEV as well as every browser application, online form and many other use cases. Whatever it is for: readyplace works – without complicated installation. Just get started and finish fast.
Click! AI. Done✔
Read the DATEV case study- under 5 minto create a tutorial
- up to 80%fewer queries
- up to 60%faster onboarding
- infinitelyreusable
What our customers say about readyplace
- 5 / 5
More clarity. Less time spent.
„Users found the combination of image and text in the click tutorials clear and easy to understand. They were confident they were doing the right thing and therefore faster in getting it done. 91% of the more than 400 DATEV users involved gave 5 out of 5 stars.“
- 5 / 5
More efficient customer onboarding
„I know of no other way to show our customers the software interface and processes so quickly and easily. Feedback from our customers confirms that the results meet expectations and that we have taken an important step towards self-service. The AI support in particular has helped us enormously.“
- 5 / 5
High user adoption and confidence
„Real digitalisation only succeeds when employees actually master the tools. With readyplace click tutorials we seamlessly combine training and application – for confident, capable use from the very first click.“
- 5 / 5
Effective knowledge transfer. Better support.
„We were positively surprised at how quickly readyplace paid off for Treukontax. In my opinion there is no better way to present simple and complex processes than with click tutorials. I have never received so much, and exclusively positive, feedback from our staff.“
Companies and organisations across Germany trust readyplace
No time for implementation? No problem!
Our proven implementation process respects your time and introduces readyplace into your processes and structures step by step, without stress.
- 01
Our readymarket tutorials
For many industries and standard processes we already provide ready-made tutorials in our readymarket. Usable immediately – with no effort. We expand the readymarket regularly and stay in close contact with our customers about new tutorial templates.
- 02
Start with what's new
At first, use AI to create tutorials only for software, processes and changes you have to introduce and document anyway. The first tutorials blend organically into your structures and you start saving more and more time and resources step by step.
- 03
Now you have more time
Thanks to your first tutorials you gain more and more time, which you can use to create further tutorials. This frees up new capacity again. The result is ever greater efficiency and a clear improvement in client support, client onboarding and documentation.
Frequently asked questions
What exactly does a readyplace click tutorial look like?
Our click tutorials are used extensively in the DATEV environment in particular. Feel free to take a look at an example.
How does creating a tutorial with readyplace actually work?
You run a process in your software as usual. readyplace records every click with AI assistance and immediately suggests an explanation for each step. Then you refine the tutorial: add text, adjust steps, change the image crop, hide sensitive data and much more. Your interactive step-by-step tutorial is ready. You can then upload it, for example, to a fully customisable self-service desk for your customers. Documentation is created much faster, and its quality rises dramatically, which also simplifies later maintenance and updates.
In which areas of the business do click tutorials add the most value?
readyplace is used wherever knowledge in your company has to flow quickly and precisely:
- Fast employee onboarding: readyplace click tutorials let you train new team members efficiently and easily, so new colleagues reach full productivity much faster.
- Efficient customer onboarding: with readyplace click tutorials, new customers onboard themselves almost independently and learn to use every feature and process of your software with confidence. More trial-to-paid conversions. Less churn.
- 24/7 self-service desk: your customers' recurring standard questions are solved via self-service at any time. This effectively prevents unnecessary routine tickets and noticeably relieves your help and service desk.
- First-class tutorial creation in record time: create and update precise click tutorials with AI – at maximum quality and minimum effort. This frees your development team from tedious writing and guarantees crystal-clear knowledge transfer that keeps pace with every release.
How does readyplace save my company time in onboarding?
readyplace closes the gap between theoretical HR onboarding and daily practice in the departments. The system eliminates the tedious, constantly repeated coaching effort in the team and takes away new colleagues' uncertainty in their first weeks.
- Maximum relief for departments and mentors: instead of experienced team members or managers blocking valuable time to explain the same software basics to new employees again and again in 1:1 coaching, readyplace takes over this standard instruction interactively. This protects your existing team's resources and ensures consistent, error-free knowledge transfer.
- Independent work from the first hour: new employees no longer get stuck in frustrating idle time waiting for a free slot to ask questions or leafing through outdated PDF guides. They learn workflows independently and correctly right in the daily business. This creates quick wins in the starting phase and massively shortens the time to the first productive project completion.
Can we provide tutorials as a public desk for new employees and customers?
Yes, absolutely! With readyplace you can set up a public self-service desk for your customers. Place interactive guides for frequent customer requests there and solve problems proactively before a ticket is created. This noticeably relieves your team and increases customer satisfaction, strengthening loyalty and reducing churn risk.
Is technical knowledge required to understand readyplace and the click tutorials?
No. Anyone who can write an email or use a browser can use readyplace. The interface is designed for maximum usability to ensure high acceptance among your customers and employees.
Click here for a free consultation!
We will show you how readyplace increases your service quality and onboarding efficiency while cutting your costs.
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